FAQs

Q: What is the deadline for placing orders? A: Orders must be placed by 11:30pm on the last Wednesday of the previous month.If the deadline for ordering has passed, the day will appear blank on your screen.

Q: What is the price for each meal?
A: The cost for a lunch with one slice of pizza is $2.50, for two pieces of pizza is $3.00.

Q: Can I cancel or change a meal once the order has been placed?
A: Changing a meal follows the same procedure as cancelling a meal. Meals can be cancelled until the ordering deadline each month.

Q: How do I cancel or change a meal? A: Changing a meal follows the same procedure as cancelling a meal. Login in to your account.  Select your child's name in the menu bar.  Your lunch order calendar will appear.  On each day that you have ordered, you have the option to cancel.  Click on cancel. Once you cancel, a credit will be placed in your lunch account for the amount of your cancelled order.  This credit can be used to purchase future lunches.

Q: What is your refund policy?
A: We have a "No Refund Policy".  Cancelled meals will result in a credit on your school lunch account. This credit will automatically be applied to your next order.

Q: What if I have children in multiple grades?
A: When you add children to your account make sure you select the correct grade and teacher for each child.

Q: What happens if I my child is sick?
A: You can pick up the lunch or ask that it be given to a sibling.

Q: What is your privacy policy?
A: We will not sell or disclose any contact information submitted through our site to any third party. All personal information will be kept confidential. We will only use your contact information to correspond with you about important matters concerning our lunch program.